Terms and Conditions

Last Updated: 11 February 2025

Welcome to Oscadees.com (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website and services. By accessing or using Oscadees, you agree to comply with these Terms. If you do not agree, please do not use our Website.

1. Introduction

Oscadees (“we,” “us,” “our”) operates an online marketplace at Oscadees.com, providing customers with access to a wide range of products, including fashion, electronics, home and garden items, and more.

Company Details:

• Business Name: Oscadees
• Registered Address: 155 Leven Road, E14 0LL, United Kingdom
• Email Contact: contactus@oscadees.com

2. User Eligibility

By using this Website, you confirm that you:

• Are at least 18 years old or have permission from a legal guardian.
• Have the legal capacity to enter into a contract.
• Will use the Website in compliance with these Terms and applicable laws.

3. Account Registration

• You may need to create an account to access certain features.
• You are responsible for maintaining the confidentiality of your login credentials.
• Any activity conducted through your account will be your responsibility.
• We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products and Orders

4.1 Product Availability & Pricing

• We offer products from global brands, subject to availability.
• Prices are displayed in local currency and may include applicable taxes and duties.
• We reserve the right to change prices at any time without prior notice.

4.2 Order Acceptance & Cancellation

• Placing an order constitutes an offer to buy.
• We reserve the right to refuse or cancel any order at our discretion.
• Orders can only be canceled before processing begins (i.e., before the order is packed or shipped).
• Once an order is processed, it cannot be canceled.

4.3 Shipping & Delivery

• We deliver products worldwide, subject to shipping restrictions.
• Delivery times vary depending on location and product availability.
• We are not liable for delays caused by customs, logistics, or force majeure events.

5. Payments & Billing

• We accept payments via credit/debit cards, PayPal, and other payment gateways.
• By providing payment details, you confirm that you are authorized to use them.
• Payments must be completed before orders are processed.

6. Cancellations, Returns & Refunds

6.1 Order Cancellations

• Orders can be canceled and fully refunded only before processing begins.
• Once an order has been processed, it cannot be canceled.
• To request a cancellation, contact us immediately at contactus@oscadees.com.

6.2 Return Policy

• Eligible products can be returned within 30 days of delivery.
• Items must be unused, in original packaging, and with proof of purchase.
• Some items (e.g., perishable goods, personal care products, or customized items) are non-returnable.

6.3 Refund Policy

• Approved refunds for cancellations (before order processing) will be issued to the original payment method.
• Refunds for returned items will be processed after inspection and confirmation that the item meets return criteria.
• Shipping costs are non-refundable, except in cases of defective or incorrect products.

For assistance, contact us at contactus@oscadees.com.

7. Intellectual Property

• All content on Oscadees.com (logos, images, text, and trademarks) is our property or licensed to us.
• You may not copy, distribute, or modify content without written permission.

8. User Conduct

You agree NOT to:

• Use the Website for illegal or fraudulent activities.
• Submit false information or impersonate another person.
• Attempt to hack, disrupt, or harm the Website.
• Post offensive, defamatory, or misleading content.

We reserve the right to take legal action against violations.

9. Third-Party Links

Our Website may contain links to third-party sites. We do not control these sites and are not responsible for their content or policies.

10. Limitation of Liability

• We strive to ensure product accuracy, but we do not guarantee that descriptions, images, or prices are error-free.
• We are not liable for indirect, incidental, or consequential damages arising from your use of the Website.

11. Indemnification

You agree to indemnify and hold Oscadees harmless from any claims, damages, or expenses resulting from your misuse of the Website or breach of these Terms.

12. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and process your data.

13. Governing Law & Dispute Resolution

• These Terms are governed by the laws of England and Wales.
• Any disputes shall be resolved through negotiation or, if necessary, through courts in London, UK.

14. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the Website after updates means you accept the changes.

15. Contact Information

For any questions about these Terms, contact us at:

📧 Email: contactus@oscadees.com
📍 Address: 155 Leven Road, E14 0LL, United Kingdom