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Last Updated: 11 February 2025
1. Introduction
Welcome to Oscadees (“we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit Oscadees.com (the “Website”).
By using our Website, you consent to the practices described in this Privacy Policy in compliance with the General Data Protection Regulation (GDPR) (EU 2016/679) and other applicable data protection laws.
2. Information We Collect
We may collect and process the following personal data:
2.1 Personal Information You Provide
- Name, email address, phone number, billing/shipping address
- Payment details (processed securely by third-party payment providers)
- Account login credentials (if you create an account)
- Order details and purchase history
- Any correspondence with our customer service
2.2 Information Collected Automatically
When you visit our Website, we may collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, interactions, referring pages
- Cookies & Tracking Technologies: To enhance your experience and improve our services
3. How We Use Your Information
We use your data for the following purposes:
- To process and deliver your orders
- To provide customer support and respond to inquiries
- To improve and personalize your shopping experience
- To manage and improve our Website
- To send order updates, promotional offers (with consent), and service notifications
- To prevent fraud and enhance security
- To comply with legal obligations
4. Legal Basis for Processing
Under GDPR, we process your data based on:
- Contractual Necessity: To fulfill purchases and deliver services
- Legitimate Interests: To improve our services, prevent fraud, and analyze Website traffic
- Legal Obligations: To comply with tax, regulatory, and legal requirements
- Consent: For marketing communications (you can withdraw anytime)
5. How We Share Your Data
We do not sell your personal data. However, we may share it with:
- Service Providers & Partners: Payment processors, logistics providers, customer service tools
- Legal Authorities: If required by law or to protect our legal rights
- Marketing & Advertising Partners: To display relevant ads (with consent)
6. Data Retention
We retain your personal data only as long as necessary for:
- Completing transactions and fulfilling legal obligations
- Business analytics and security purposes
- Marketing communications (unless you opt out)
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: Request a copy of your data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure (“Right to Be Forgotten”): Request deletion of your data
- Right to Restriction: Limit processing of your data
- Right to Object: Stop processing based on legitimate interests
- Right to Data Portability: Transfer your data to another provider
- Right to Withdraw Consent: Stop marketing communications anytime
To exercise your rights, contact us at contactus@oscadees.com.
8. Data Security
We implement security measures to protect your personal data. However, no online system is 100% secure. Please keep your login credentials confidential.
9. Third-Party Links & Services
Our Website may contain links to third-party sites. We are not responsible for their privacy policies. Please review their terms before providing personal data.
10. Cookies & Tracking Technologies
We use cookies to enhance your experience. By using our Website, you consent to our use of cookies. You can manage cookie preferences via browser settings.
11. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our Website. Please check for updates.
12. Contact Us
For privacy-related questions or to exercise your rights, contact:
📧 Email: contactus@oscadees.com
📍 Address: 155 Leven Road, E14 0LL, United Kingdom